We’re Hiring: Customer Success Executive

Help our clients benefit as much as possible from JuiceMan Manchester, and open their business potential.

Understanding Time: 2 minutes

What our identity is

We open potential in our clients’ organizations. JuiceMan Manchester gives a signed up easy to use cloud based CRM and MRP answer for SME fabricating organizations. Our client onboarding process separates us and is a major piece of our prosperity.

All that we do spins around

our concentration in making an incentive for our clients;

teaming up with clients and associates to drive our signed up item;

imagination in settling our clients and own difficulties;

reliably conveying a top notch client and client experience and

being straightforward and responsible to our clients, our partners and our partners.

What your identity is

Experience

Taught to degree level

1 – 2 years experience in a Customer Success job

Programming organization and preparing

First line support

We’re searching for somebody with 1-2 years’ involvement with a client achievement job, including onboarding and backing, working with tasks or comparative center business programming arrangements.

You are somebody who comprehends the significance of taking care of business. You have a steely assurance and appreciate owning undertakings as far as possible, with a solid spotlight on a fruitful result for your client. You can discuss unmistakably with partners and clients the same.

Preferably you will have insight with business improvement in an assembling climate.

What you will do

You will be answerable for executing the two phases of the client achievement methodology. Stage one is pre-deals where you will help preliminary clients and the outreach group with specialized inquiries. In stage two you will lead these clients through the onboarding system, guaranteeing we have a cheerful client toward its finish. This is circled back to ordinary proactive wellbeing checks to guarantee clients are as yet cheerful and take the necessary steps if not. You will be relied upon to give normal advancement refreshes and impart straightforwardly when you’re mindful of likely issues.

Your feedback and thoughts will be esteemed as we endeavor to work on our own methods of getting things done, and our clients’ viability and dependence on our item.

Where you will do it from

We as a whole are telecommuting for a long time to come, yet we have standard group meet ups and coordinated associations. You’ll be prepared on our technique and instructed to assist with building your abilities and certainty.

What’s the bundle?

Pay goes from £22-25k dependent on experience, with potential for commission for extra client incomes.

Medical coverage bundle including optical advantages

Annuity commitment

Remote/crossover working

In the event that this is you and you need to be essential for a group which opens potential then, at that point, we’d prefer to hear from you. To apply, if it’s not too much trouble, email your CV

Leave a Reply

Your email address will not be published. Required fields are marked *

Sed pretium, ligula sollicitudin laoreet viverra tortor libero sodales leo, eget blandit nunc tortor eu nibh. Nullam mollis. Ut justo. Suspendisse potenti.

Copyright © 2020 Silion. All Rights Reserved.